FAQs

ABN is 70 801 473 421

No. There are no GST charges on any SRW fees.

See our Price and Forms page for information on Account management fees.

Call ALS on (03) 8756 8000.
They are the company that tests the water when your bore is first drilled.

When we have a lot of rain, or even a flood, the ground will often stay saturated for a while. Sometimes, groundwater tables rise so high they pool above the surface. If you don’t have appropriate drainage, this water will stay in the same place.

The only solution is surface draining or sump-pumping. For further information, contact us and ask for your local field officer.

Yes, you do. You will need to contact us and ask to speak with your region’s assessment officer.
Caps do not apply to this type of licence as you are returning the exact amount of water you are taking, so there is no effect on water availability.

The environment receives an entitlement from Lake Glenmaggie similar to the entitlement held by customers.

The current entitlement is 12,461 ML of high reliability water shares, and 6,230 ML of low reliability water shares. These are subject to the same % changes during the season as customers.

28% of Glenmaggie’s water is lost through evaporation. This statistic also includes outfall losses (water going down drains at the end of the irrigation systems) and measurement inaccuracy. This means that for every 100ML of water going through Glenmaggie, 28ML is lost.

We are working to improve this figure through modernisation of our irrigation system.

Please see the Department of Transport and Planning Land Titles webpage for more information.

SRW does allow food vans at our reservoirs, but you need to:

• get permission from your local shire
• put your proposal in writing to SRW

before we make a decision.

For more information, please contact us.

Each of Southern Rural Water’s storages has different rules and regulations. For more information, see our storage pages.